Start with the Contract Clause
When a contract asks for proof of insurance, it’s not just asking for a document — it’s asking for compliance with specific coverage requirements. The first step is to read the clause carefully. Look for the following details:
- Which types of coverage are required (e.g., general liability, workers’ compensation).
- The coverage limits (e.g., $1 million per occurrence).
- Special requirements like adding an additional insured, a waiver of subrogation, or a primary and non-contributory clause.
These details dictate what you need to cover, how much, and to whom the coverage must be assigned. Failing to meet even one of these requirements can delay a job or void the contract.
Review Your Existing Coverage
Next, review the policies you already have. If you’re unsure what coverage you currently hold, log into your insurance account or contact your carrier. Ask for a copy of your policy declarations or a certificate of insurance (COI) that matches what the contract is asking for.
Compare the coverage limits and types on your COI to what the contract requires. If the existing coverage matches the clause, you can proceed to the next step. If not, you’ll need to either amend your current policy or purchase new coverage that meets the contract’s demands.
For example, if the contract requires $2 million general liability coverage and your current policy is only $1 million, you must update your coverage before submitting a certificate.
Buy or Amend Coverage
Buying or amending coverage is where the marketplace shines. You can use the platform to compare multiple carriers and find the right coverage at the right price. Use the filters to find a policy that meets the contract’s specific requirements — including coverage types, limits, and any special endorsements like an additional insured or primary and non-contributory clause.
When you find a policy that matches the contract, submit your application and wait for the policy to be issued. Once your new or updated coverage is active, your certificate will reflect the correct details. If you need endorsements or special clauses added, make sure the carrier includes them before issuing the certificate.
To start shopping, go to start your quote.
Generate and Customize the Certificate
After your policy is in place, generate a certificate of insurance that matches the contract’s requirements. Certificates must include specific details like the policy number, coverage limits, dates, and endorsements. If the contract requires an additional insured or a waiver of subrogation, the certificate must list those explicitly.
Some contracts also require that the certificate be issued directly to a specific party — often the other business or the property owner. Make sure the certificate is issued to the correct name and address. If the carrier allows, you can add a note to the certificate to clarify any special terms or conditions.
Submit the Certificate Correctly
Finally, submit the certificate to the right person at the right time. Contracts often have deadlines for submission, so make sure you send it before the job starts or the contract becomes binding. Send the certificate via the method requested — typically email or through a shared portal.
Double-check that the certificate includes all the required details. Missing or incorrect information can lead to delays or rejection. If the requesting party asks for a specific format (like a PDF or a printed copy), follow those instructions exactly. If the certificate is rejected, the issue is usually a missing endorsement, wrong limit, or incorrect name on the document.
Avoid Common Mistakes That Cause Delays
One of the most common mistakes is failing to read the contract clause carefully. A small detail like a limit of $1 million versus $1.5 million can invalidate the certificate. Another frequent issue is not including the correct endorsements or failing to add the required additional insured.
Also, make sure the certificate is issued to the correct party. If the certificate lists the wrong name or address, the requesting party will reject it. Always confirm the spelling and address of the person or business that needs the certificate.
If you’re working with a new project or contract, it’s a good idea to request the certificate a few weeks in advance. That gives you time to make any necessary changes and avoid last-minute delays.